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Evidence Guide: ICTWEB424 - Evaluate and select a web hosting service

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTWEB424 - Evaluate and select a web hosting service

What evidence can you provide to prove your understanding of each of the following citeria?

Select the ISP

  1. Review comparable characteristics of a range of hosting services
  2. Review the client usage, and ensure that email and mailing list services are flexible enough, to meet current and future business needs
  3. Review the support service standards, to ensure that they meet the business needs
  4. Ensure that the ISP hosting service has sufficient data capacity to cover partial outages
  5. Determine the availability of security technologies
  6. Determine the availability of scripting languages
  7. Evaluate optional server applications for advanced web business functions
  8. Confirm the client selection criteria, and select the ISP hosting service that best matches the criteria
Review comparable characteristics of a range of hosting services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the client usage, and ensure that email and mailing list services are flexible enough, to meet current and future business needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the support service standards, to ensure that they meet the business needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that the ISP hosting service has sufficient data capacity to cover partial outages

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the availability of security technologies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the availability of scripting languages

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate optional server applications for advanced web business functions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm the client selection criteria, and select the ISP hosting service that best matches the criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure guarantee of a permanent online presence

  1. Establish that the web-hosting service has systems in place to monitor server performance and availability
  2. Negotiate the escalation procedures and performance standards with the ISP
  3. Establish that the security and backup procedures are articulated, and that they meet business needs
Establish that the web-hosting service has systems in place to monitor server performance and availability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate the escalation procedures and performance standards with the ISP

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish that the security and backup procedures are articulated, and that they meet business needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that the web host meets the technical requirements

  1. Take action to ensure that the operating system supports the preferred business development software, applications, extensions and databases
  2. Establish that the web-host servers support dynamic websites, using the preferred business technologies
  3. Establish that the web host provides current, and future, disk space requirements
  4. Establish that site-analysis reports are available, and are flexible enough to meet business needs
  5. Establish that security systems and payment technologies, meet business and customer expectations, and requirements
Take action to ensure that the operating system supports the preferred business development software, applications, extensions and databases

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish that the web-host servers support dynamic websites, using the preferred business technologies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish that the web host provides current, and future, disk space requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish that site-analysis reports are available, and are flexible enough to meet business needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish that security systems and payment technologies, meet business and customer expectations, and requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Benchmark performance and test it against specified criteria

  1. Test the performance of the ISP during on and off peak times, and record the outcomes
  2. Establish that email and mailing services have backup procedures in place, and are protected from damage, erasure or unwanted damage
  3. Take action to ensure that the support services perform according to business needs
Test the performance of the ISP during on and off peak times, and record the outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish that email and mailing services have backup procedures in place, and are protected from damage, erasure or unwanted damage

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action to ensure that the support services perform according to business needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select the ISP

1.1 Review comparable characteristics of a range of hosting services

1.2 Review the client usage, and ensure that email and mailing list services are flexible enough, to meet current and future business needs

1.3 Review the support service standards, to ensure that they meet the business needs

1.4 Ensure that the ISP hosting service has sufficient data capacity to cover partial outages

1.5 Determine the availability of security technologies

1.6 Determine the availability of scripting languages

1.7 Evaluate optional server applications for advanced web business functions

1.8 Confirm the client selection criteria, and select the ISP hosting service that best matches the criteria

2. Ensure guarantee of a permanent online presence

2.1 Establish that the web-hosting service has systems in place to monitor server performance and availability

2.2 Negotiate the escalation procedures and performance standards with the ISP

2.3 Establish that the security and backup procedures are articulated, and that they meet business needs

3. Ensure that the web host meets the technical requirements

3.1 Take action to ensure that the operating system supports the preferred business development software, applications, extensions and databases

3.2 Establish that the web-host servers support dynamic websites, using the preferred business technologies

3.3 Establish that the web host provides current, and future, disk space requirements

3.4 Establish that site-analysis reports are available, and are flexible enough to meet business needs

3.5 Establish that security systems and payment technologies, meet business and customer expectations, and requirements

4. Benchmark performance and test it against specified criteria

4.1 Test the performance of the ISP during on and off peak times, and record the outcomes

4.2 Establish that email and mailing services have backup procedures in place, and are protected from damage, erasure or unwanted damage

4.3 Take action to ensure that the support services perform according to business needs

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select the ISP

1.1 Review comparable characteristics of a range of hosting services

1.2 Review the client usage, and ensure that email and mailing list services are flexible enough, to meet current and future business needs

1.3 Review the support service standards, to ensure that they meet the business needs

1.4 Ensure that the ISP hosting service has sufficient data capacity to cover partial outages

1.5 Determine the availability of security technologies

1.6 Determine the availability of scripting languages

1.7 Evaluate optional server applications for advanced web business functions

1.8 Confirm the client selection criteria, and select the ISP hosting service that best matches the criteria

2. Ensure guarantee of a permanent online presence

2.1 Establish that the web-hosting service has systems in place to monitor server performance and availability

2.2 Negotiate the escalation procedures and performance standards with the ISP

2.3 Establish that the security and backup procedures are articulated, and that they meet business needs

3. Ensure that the web host meets the technical requirements

3.1 Take action to ensure that the operating system supports the preferred business development software, applications, extensions and databases

3.2 Establish that the web-host servers support dynamic websites, using the preferred business technologies

3.3 Establish that the web host provides current, and future, disk space requirements

3.4 Establish that site-analysis reports are available, and are flexible enough to meet business needs

3.5 Establish that security systems and payment technologies, meet business and customer expectations, and requirements

4. Benchmark performance and test it against specified criteria

4.1 Test the performance of the ISP during on and off peak times, and record the outcomes

4.2 Establish that email and mailing services have backup procedures in place, and are protected from damage, erasure or unwanted damage

4.3 Take action to ensure that the support services perform according to business needs

Evidence of the ability to:

assess client needs for the current and future needs of the business

select an internet service provider (ISP)

evaluate the web hosting service by ensuring that:

the price meets the client’s budgetary requirements

the security and technical requirements of the business are met

comply with the client benchmarks, and test

monitor the performance of the ISP during on and off peak times.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline different web hosting service provision options, and their scalability

discuss internet security issues

explain the operating systems used by ISPs

summarise performance expectations from customers and end users

outline server technologies

summarise web hosting services, and performance benchmarks.